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US networks improved in early 2019 with help from 5G upgrades

US networks improved in early 2019 with help from 5G upgrades

Did you have fewer gripes about your cellphone service earlier this year? You're not alone. JD Power's latest US wireless network quality study indicates that the ratio of complaints about call and data performance dropped for every major carrier in the country during the first half of 2019. Verizon (disclaimer: that's Engadget's parent company) had the fewest complaints per 100 people (seven) in all six of the regions studied, but other networks weren't far behind. US Cellular tied for first in the north central US, and both AT&T and T-Mobile usually took turns in second place. Sprint was the lone company consistently trailing behind, although it still saw an improvement.